Acceptance of Terms

Welcome to cashsweep, Malaysia's trusted online entertainment platform. This Terms and Conditions document is a legally binding agreement between you as the user and cashsweep as the platform operator. By registering an account, logging in, or using any part of the cashsweep service, you are automatically deemed to have read, understood, and fully accepted all terms stated in this document.

If you disagree with any part of these terms, please stop using the cashsweep platform immediately. cashsweep reserves the right to modify, update, or improve these terms at any time without prior notice. It is the user's responsibility to review the latest terms periodically. Continued use after any changes are published constitutes your acceptance of those amendments.

Note: These Terms and Conditions are drawn up in accordance with consumer protection principles adopted in Malaysia and are intended to ensure a safe, fair, and transparent gaming environment for all cashsweep users.

User Eligibility

Cashsweep services are only available to individuals who meet the following requirements:

  • Age: You must be at least 18 years old at the time of registration. cashsweep strictly prohibits participation by minors and will conduct age verification during the KYC process.
  • Legal Capacity: You must have full legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.
  • Non-staff: cashsweep staff, their immediate family members, and individuals directly involved in the development or operation of the platform are not eligible to play.
  • Account not closed: Individuals who have previously applied for self-exclusion or whose accounts were previously closed due to problem gambling are not eligible to re-register.

Cashsweep reserves the right to request proof of identity at any time to verify user eligibility. Failure to provide the requested documents within the specified period may result in temporary account suspension until verification is complete.

Warning: cashsweep takes the protection of minors seriously. Any attempt to register using a false identity or misrepresenting one's age is a serious offence and may be reported to the relevant authorities.

Account Registration

Each user is only permitted to hold one active account at cashsweep at any one time. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of any remaining balances.

Registration Details

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, mobile number, and a valid email address. This information will be used for identity verification, withdrawal processing, and important account-related communications.

Password Security

You are fully responsible for the security of your login credentials. Choose a strong, unique password — do not share it with anyone, including family members. cashsweep will never ask for your password via email, SMS, or LiveChat. If you suspect unauthorised access to your account, contact cashsweep customer support immediately.

KYC Verification

As part of our standard security process, cashsweep may require users to complete a Know Your Customer (KYC) verification before their first withdrawal or when certain transaction thresholds are reached. Documents that may be required include a national ID, a utility bill as proof of address, and a recent bank statement.

Deposits & Payments

Cashsweep accepts a range of deposit methods including FPX bank transfers, local digital wallets, and other methods listed on the deposit page. All deposits are credited to your account instantly upon payment confirmation.

  • Minimum and maximum deposit limits may vary depending on the payment method selected. Please check the Deposit for the latest information.
  • All deposit transactions are final. cashsweep is not responsible for delays caused by third parties such as banks or payment processors.
  • Deposits must be made using an account or payment method registered in the user's own name. Third-party deposits are not accepted.
  • Cashsweep does not charge any processing fees for deposits; however, your bank or payment provider may apply their own charges.
Payment Security: All financial transactions on cashsweep are protected by banking-grade 256-bit SSL encryption. Your card or bank account details are not stored on cashsweep servers.

Withdrawal

Users may submit a withdrawal request for their wins at any time, subject to the following conditions:

  • Withdrawals can only be processed to a bank account registered under the same name as the cashsweep account holder.
  • Before the first withdrawal, users must complete the KYC verification process in full.
  • If a bonus has been received, the associated rollover requirements must be met before a withdrawal can be processed.
  • Cashsweep aims to process all valid withdrawals within the timeframe stated on the Withdrawal. Unusual delays caused by additional security checks may occur in certain cases.
  • Cashsweep reserves the right to decline or delay withdrawals while conducting security checks or investigating suspicious activity.

Bonuses & Promotions

Cashsweep offers a variety of bonuses and promotions from time to time. All offers are subject to the specific conditions stated in each promotion's terms. Generally, the following rules apply to all cashsweep bonuses:

Rollover Requirements

Every bonus received carries a rollover requirement (wagering turnover) that must be fulfilled before the bonus funds or related wins can be withdrawn. Rollover requirements vary by bonus type — please read each promotion's terms carefully.

One Account, One Bonus

Each promotion may only be claimed once per user, IP address, device, or household. Any attempt to obtain the same bonus more than once through multiple accounts or other means is considered bonus fraud and will result in strict action.

Bonus Cancellation

Cashsweep reserves the right to cancel any bonus without notice if there is evidence that a user has abused the promotions system, employed betting strategies intended to exploit bonus terms, or violated any part of these terms.

Note: Reading each promotion's terms carefully before claiming any bonus is essential. Lack of understanding of promotional terms cannot be used as grounds to overturn decisions made by cashsweep.

Game Rules

All games available on cashsweep use a Random Number Generator (RNG) that has been certified by internationally recognized independent testing bodies. This ensures every game outcome is entirely random and cannot be manipulated by anyone, including cashsweep itself.

  • Final decision: Results generated by the cashsweep system are final and cannot be disputed except in cases of proven technical error.
  • Technical disruption: In the event of a technical disruption during a gaming session, cashsweep will endeavor to restore the state to the last valid position. In cases that cannot be resolved, the relevant bet will be fully refunded.
  • Third-Party Software Prohibition: The use of bots, automated software, or any tools that provide an unfair advantage in games is strictly prohibited.
  • Game language: While the cashsweep interface is available in Bahasa Melayu, some games from international providers may be in English or other languages.

User Conduct

Cashsweep provides a safe and respectful gaming environment for all users. The following conduct is strictly prohibited on the cashsweep platform:

  • Using offensive, threatening, or abusive language when communicating with staff or other users
  • Any attempt to hack, attack, or disrupt the operations of the cashsweep platform
  • Sharing or selling your account to another party
  • Engaging in money laundering or any illegal activity using the cashsweep platform
  • Spreading false or misleading information about cashsweep to the public
  • Exploiting any bugs or system vulnerabilities — any bugs discovered must be reported to customer support immediately
Serious Warning: Users found to be involved in fraudulent activity, money laundering, or any other illegal activity may be reported to the relevant authorities and all balances in their account may be fully forfeited.

Privacy & Data Protection

Cashsweep takes the protection of users' personal data seriously. All information collected during registration and platform use is processed in accordance with the cashsweep Privacy Policy, available on the Privacy Policy.

In summary, cashsweep uses user data for identity verification, transaction processing, improving user experience, and service-related communications. Data will not be sold or shared with unrelated third parties without user consent, except as required by law.

256-bit SSL encryption ensures all data transmitted between your device and cashsweep servers remains confidential and cannot be accessed by unauthorized parties.

Liability Limits

Cashsweep shall not be liable for any loss or damage arising from:

  • Internet service disruptions or technical issues beyond cashsweep's control
  • Unfavourable game outcomes — these are an inherent part of the nature of gambling
  • Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials
  • Indirect, incidental, or consequential losses arising from the use of the cashsweep platform

In all circumstances, cashsweep's liability shall not exceed the total amount deposited by the user in the 30 days prior to the claim being made.

Account Closure

Users may voluntarily request the closure of their cashsweep account at any time by contacting our customer support team. Any remaining balance will be returned to the user once all conditions are met and security checks are completed.

Closure by cashsweep

Cashsweep reserves the right to close or suspend any user account without prior notice under the following circumstances:

  • Violation of any section of these Terms and Conditions
  • Evidence or suspicion of fraud, money laundering, or other illegal activity
  • Failure to meet KYC verification requirements within the stipulated timeframe
  • Instructions from relevant authorities

Self-Exclusion

For users who feel they need help managing their gaming habits, cashsweep offers both temporary and permanent self-exclusion options. Please visit the Responsible Gaming for more information on the available tools.

Terms Amendment

Cashsweep reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on this page.

We will endeavour to notify users of significant changes via in-platform notifications or their registered email. However, it remains the user's responsibility to review these terms periodically. Continued use of the cashsweep platform after any amendment is published constitutes your acceptance of those changes.

If you have any questions about these terms or need further clarification on any section, the cashsweep customer support team is available 24 hours a day, 7 days a week via LiveChat and WhatsApp.

Effective Date: These Terms and Conditions take effect in January 2026 and supersede all previous versions. Please contact customer support if you have any further questions.